FAQ
What is the return period?
What is the return period?
Items can be returned within 30 days of receiving your order.
What is the Return Eligibility?
What is the Return Eligibility?
To be eligible for a return, items must:
- Be unused, unworn, and unwashed
- Be in original packaging
- Have all original tags attached
Do you ship internationally?
Do you ship internationally?
No. We currently deliver to customers in the United States only.
What payment methods do you accept?
What payment methods do you accept?
Morensia offers several secure payment options for checkout listed in our Payment Policy.
What should I do if I receive a damaged or incorrect item?
What should I do if I receive a damaged or incorrect item?
If you receive an item that is damaged or incorrect please contact us immediately.
Email us at support@morensia.com with a clear photo of the issue, and we will promptly arrange a replacement or send the correct item.
Still looking for answers? Contact Us!
Contact Information
Feel free to reach out with the contact methods below.
- Email: support@morensia.com
- Phone Number: +31683277181
- Contact Form
Company Information
Morensia is owned and operated by BBS Fashion, a company registered in the Netherlands.
- Registration Number: 27184781
- Address: Blériotlaan 402497 BM Den Haag, Netherlands
